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Support

Having problems? We hope you can find the answer to your problems and questions here. Otherwise email us, as we would love to hear from you and get you back on track.

Suggested Reading

If you have not already taken a look at our extensive documentation for our products, we would recommend you do this first. Our online documentation is updated more regularly than the documentation enclosed in our applications.

NetFinder users should look at our Frequently Asked Questions page, which answers many of the queries customers often ask us. You may wish to also scan through our comprehensive documentation to see if the answers to your questions are available there.

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Email Support

If you are unable to locate the answer to your questions through the above suggestions, you are more than welcome to email us.

Please be advised that we may have a number of support incidents to attend to before getting to yours, so please allow some time for us to get back to you.

Our support contact e-mail address is: